Privacy Policy

TELECARE Privacy Policy

At TELECARE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services.

Information We Collect:

  • Personal Information: When you use TELECARE services, we may collect personal information such as your name, email address, phone number, and address.
  • Usage Data: We may also collect information about how you interact with our platform, including your browsing activities and device information.

How We Use Your Information:

  • To Provide Services: We use your information to provide and improve our services, including appointment scheduling, prescription management, and patient tracking.
  • Communication: We may use your contact information to communicate with you about your appointments, account updates, and important announcements.
  • Analytics: We may analyze usage data to understand how our platform is being used and to improve user experience.

Information Sharing:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as hosting providers and payment processors.
  • Legal Compliance: We may disclose your information if required by law or in response to legal process.

Data Security: We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration.

Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

  • Email:
  • Phone: +254725258821
  • Address: P.O Box 7674 - 00100, GPO Nairobi Along Northern Bypass, Kahawa West, Nairobi

Changes to Privacy Policy: We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.

By using TELECARE services, you consent to the collection and use of your information as described in this Privacy Policy.